HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support
- Brand: HP
- Category:
- SKU: U31X4E
- EAN:
Offer details
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Reasons To Buy
A student’s tech buddy
Available around the clock, HP SmartFriend Pro troubleshoots any tech issues students may have – big or small – so they can stay focused on learning with their peers and teachers.
A parent’s helping hand
By phone or secure remote access,<sup>[2]</sup> parents can use HP SmartFriend Pro from the comfort of their home, delivering judgment-free expertise when they need it most to minimize the distraction of technology disruptions for their student.
A school’s lifeline
Even when offloading time-consuming tasks from faculty and helpdesks, HP can provide reporting based on the interactions with HP SmartFriend Pro technicians to quantify the impact reduced tech disruptions have on the student learning experience.
Description
Specifications
Supplier features | |
---|---|
Warranty type | S |
Warranty coverage | In warranty |
Support type | Pickup and return |
Service method | Depot repair |
Response time | Repaired within 3-7 business days |
Place of service | Offsite |
Logistics options | Courier pick up and return |
Duration | 3 years |
Coverage period | 36 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | SmartFriend Pro |
Additional information | Includes HP SmartFriend support |