HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support
- Brand: HP
- Category:
- SKU: U31X4E
- EAN:
Offer details
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Reasons To Buy
A student’s tech buddy
Easily accessible HP support allows each student to remain productive by resolving technical issues. On school grounds, at home, or wherever schoolwork gets done – HP SmartFriend Pro is just one call away.
A parent’s helping hand
No need to be a technical expert. A helping hand is available 24/7 to walk parents and students through each step in assisting and troubleshooting any unplanned technical issues.
A school’s lifeline
Institutions may not have full capabilities to support remote learning – HP is here to help. With over 75 years of innovating technology and solving problems for users, HP SmartFriend Pro resolves any technical issue remotely while providing excellent customer service at a reasonable price.
Description
Specifications
Supplier features | |
---|---|
Warranty type | S |
Warranty coverage | In warranty |
Support type | Pickup and return |
Service method | Depot repair |
Response time | Repaired within 3-7 business days |
Place of service | Offsite |
Logistics options | Courier pick up and return |
Duration | 3 years |
Coverage period | 36 month(s) |
Coverage details | Standard workdays - 9 hours |
Care Pack type | Electronic |
Additional support option | SmartFriend Pro |
Additional information | Includes HP SmartFriend support |