HP 3 year Pickup and Return w/SmartFriend Pro Notebook Hardware Support
- Brand: HP
- Category:
- SKU: U31X3E
- EAN:
Offer details
Trade Prices
| Distributor | Product | SKU | Stock | Updated | Price |
|---|---|---|---|---|---|
|
HP 3Y PUR W/SMARTFRIEND PRO NB HW SUPP | 6302366 |
Related Products
Reasons To Buy
A student’s tech buddy
Available around the clock, HP SmartFriend Pro troubleshoots any tech issues students may have – big or small – so they can stay focused on learning with their peers and teachers. Keep students learning in the event of unplanned technical issues with on-call phone support, providing a certified technician to assist with troubleshooting and resolving problems that may arise at a moment's notice. Easily accessible HP support allows each student to remain productive by resolving technical issues. On school grounds, at home, or wherever schoolwork gets done – HP SmartFriend Pro is just one call away.
A parent’s helping hand
By phone or secure remote access,<sup>[2]</sup> parents can use HP SmartFriend Pro from the comfort of their home, delivering judgment-free expertise when they need it most to minimize the distraction of technology disruptions for their student. Parents can rest easy and take advantage of convenient phone support, no matter the brand of their student’s hardware. Each technician is knowledgeable across HP hardware, as well as other operating systems and manufacturers, so we can help all parents and students when they need it. No need to be a technical expert. A helping hand is available 24/7 to walk parents and students through each step in assisting and troubleshooting any unplanned technical issues.
A school’s lifeline
With accessible remote support, faculty can offload troubleshooting tasks to HP SmartFriend Pro, giving them back the time to focus on their students’ education. HP’s knowledgeable experts are available to help in any capacity to keep students more productive and engaged in remote learning environments. HP SmartFriend Pro technicians help improve student performance by resolving everyday issues when they happen. Even when offloading time-consuming tasks from faculty and helpdesks, HP can provide reporting based on the interactions with HP SmartFriend Pro technicians to quantify the impact reduced tech disruptions have on the student learning experience. Institutions may not have full capabilities to support remote learning – HP is here to help. With over 75 years of innovating technology and solving problems for users, HP SmartFriend Pro resolves any technical issue remotely while providing excellent customer service at a reasonable price.
Description
Specifications
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Pickup and return |
| Service method | Depot repair |
| Response time | Repaired within 3-7 business days |
| Place of service | Offsite |
| Logistics options | Courier pick up and return |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | SmartFriend Pro |
| Additional information | Includes HP SmartFriend support |